As 2020 comes to a close, it is hard not to think about the anxiety this year brought, and the on-going concerns for our safety.
The word for the year has to be “pandemic.” Covid-19 reshaped everyone’s 2020. We looked forward to the arrival of a new spring, holidays and summer outdoors. Instead we all experienced lockdowns, restrictions and anxiety. We got through this year the best we could. We learned to wear masks, maintain social distance, isolate and quarantine ourselves in our homes.
Herbal Republic encountered some challenges. Our first priority is the safety of our staff, and we made a decision to close the warehouse and business for a few months. We reopened cautiously in June and slowly continue to build the business back up.
Whilst we are not yet back in full force, I am grateful for the slow and steady progress we are making.
As a small family business with years of retail experience, we will continue to do what we have always done; deliver the highest quality for our customers by focusing on our own blends and ethically sourced products. We have insisted on environmentally sound practices for many years and this has proven to be the best for our customers and for our tea.
I want to take this opportunity to thank all of our traditional, online, food service, and distribution customers for your continuous commitment to Herbal Republic. Without your support, we may not have made it back. We sincerely appreciate your loyalty.
Thanks to all the people behind the scene who pick, process and transport our tea to us. We could not do anything without you.
To my family, our Herbal Republic Team, Bill Arab, John Watson and Kris who gave our website a new look, amazing new photographs (of both tea and me), encouraged me to write a blog every month and to help build Herbal Republic back even stronger: Thank you for all your encouragement and support.
As the year comes to a close, I think back to our forebears who fought wars, depression, famines and pandemics. Today we are so blessed to have the latest technological advances in science to work on vaccines within the shortest time frame possible.
All of this makes me look forward to the New Year, to meeting you again, and serving our customers safely and in person.
On behalf of my family and the Herbal Republic team, the very best of the holiday season and a safe and healthy New Year.
– Anita Suri