WELCOME
Welcome to the Herbal Republic Online Store. We are here to help you with your purchases and to help you answer any questions you may have regarding our tea and products.
ORDERING OPTIONS
ONLINE
You can shop and place your orders online through our website, Herbalrepublic.com.
We will endeavor to ship out your orders within 48 hours. We may require more shipping turn around time during Christmas and Holidays periods.
TELEPHONE
You can place your order by calling our telephone line 604 770 1588 .
If you prefer email, you can email us at chai@herbalrepublic.com with your order. Please include your name, address, email and phone number with your order. We will contact you to discuss payment options.
SHIPPING OPTIONS
LOCAL PICK UP LOCATION
For your convenience, we are pleased to provide you with a local pick up location. The address of the pick up location is Suite 202-1128 West Broadway, Vancouver, V6H 1G5. Hours 9.00 a.m. to 5 pm. Monday to Friday. Closed on Statutory Holidays.
CANADA POST/SPOTSHUB
We can have your order delivered with Spotshub for $7.00 in Greater Vancouver area or Canada Post.
All Canadian and International orders are shipped via Canada Post expedited 2 day delivery (wherever possible). International Orders are shipped Canada Post via the best available options for your location.
SALES TAX
There is no Sales Tax on Loose Leaf Tea. However, Sales Tax is charged on Tea Bags, Accessories and Boxed Filters.
If you are in British Columbia or other Canadian Provinces , Sales Tax (HST) will be charged at the appropriate rate.
RETURNS, DAMAGED GOODS & EXCHANGE
All orders are packed and sealed when shipped from our Warehouse Facility. Once the bag is opened we are unable to accept returns. If your shipment is damaged during transit please contact us for refund and arrange to have your package returned to us.